Last Updated: February 13, 2025
Thank you for choosing Dictee (“we,” “us,” or “our”). We respect your privacy and are committed to handling your personal data responsibly. This Privacy Policy (“Policy”) explains how we collect, use, share, and protect your information when you use our Chrome extension (“Extension”). By installing or using the Extension, you acknowledge that you have read, understood, and agree to these practices. If you do not agree, uninstall or discontinue use of the Extension immediately.
1. Scope and Applicability
This Policy applies to all individuals who use or access the Extension within the European Union and internationally, to the extent applicable local laws require. We adhere to the principles of the EU General Data Protection Regulation (GDPR) and other relevant laws and regulations governing data protection and privacy.
2. Information We Collect
2.1 User Account Data
We collect and store the email addresses of registered users and any settings or preferences they configure within the Extension. This data enables us to provide account-based functionality and personalize your user experience.
2.2 Voice Data and Transcriptions
We collect audio recordings solely for the purpose of converting speech to text. Audio data is shared with Deepgram, our third-party speech-to-text provider. Transcribed text may then be processed by OpenAI (ChatGPT) for AI-powered functionalities (e.g., formulating emails, generating text, idea brainstorming).
2.3 AI Interactions
The Extension also collects user queries and prompts that you enter. These interactions are processed by ChatGPT to provide you with text-based features and responses.
2.4 Usage Data
We gather technical information about your use of the Extension and how you interact with its features (e.g., frequency of usage, log data, and error reports). This helps us maintain quality, improve performance, and troubleshoot issues.
We do not collect or store sensitive personal information (e.g., health, finance, or strictly confidential data). Please avoid sharing such details through the Extension.
3. How We Use Your Information
We use your personal data for the following purposes:
- To Provide and Improve Services: Enabling the Extension’s core functionalities, including voice transcription, AI-based text processing, and personalization.
- Account Management: Storing user emails and preferences to manage user accounts, subscription status, and login credentials.
- Enhancement & Development: Analyzing usage patterns and logs to enhance features, fix bugs, and research new tools.
- Compliance & Legal Obligations: Using or disclosing information where required by law or regulatory authorities to protect our or others’ rights. We do not sell your personal data. We only share data with our service providers for the purposes described in this Policy.
4. Third-Party Providers
We engage the following third-party services:
- Deepgram for speech-to-text transcription.
- OpenAI (ChatGPT) for AI content generation, text analysis, and writing assistance.
- Supabase for secure data storage, user authentication, and database services. These providers may collect or log some of your data (e.g., audio clips, interaction logs) to improve their respective models and services. They process your data according to their own privacy policies and data protection frameworks. We take reasonable measures (e.g., data processing agreements) to ensure that these services protect your information in line with GDPR and other applicable laws.
5. Data Retention
We keep your data only as long as necessary to fulfill the purposes described in this Policy, including for providing services, meeting legal obligations, and fulfilling accounting or reporting requirements. When data is no longer required, we will securely delete or anonymize it.
6. Data Subject Rights (GDPR)
If you are located in the European Union or another jurisdiction that provides similar rights, you may have the right to:
- Access your personal data and request copies of it.
- Rectify inaccurate or incomplete information.
- Erase (or “be forgotten”) personal data when processing is no longer necessary or has otherwise become unlawful.
- Restrict or object to certain types of processing.
- Port your data to another service provider, where technically feasible.
To request any of these actions, please email us at [email protected] or access your account settings at https://app.dictee.io. We will respond to legitimate requests as soon as possible and within applicable statutory deadlines.
7. User Data Deletion
Users may delete their data at any time by emailing us at [email protected] or by using their account’s administration panel at https://app.dictee.io. Once a request is received or you take such an action in the admin panel, we will promptly remove or anonymize your data as required.
8. International Data Transfers
Your personal information may be transferred to and processed in countries that may not offer the same level of data protection as your home jurisdiction. We implement measures (e.g., standard contractual clauses) to ensure your data receives an adequate level of protection in such transfers.
9. Children’s Privacy
Our Extension is not directed toward individuals under 18 years of age without parental or guardian consent. We do not intentionally collect data from minors. If you believe we have inadvertently collected data from a minor, please contact us so we can promptly delete it.
10. Data Security
We employ industry-standard security measures—through both technical solutions and contractual agreements with our service providers—to protect your personal data. Despite these efforts, no security measure can guarantee absolute protection against all threats.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. We will notify users of any material changes via email or through the Extension before they become effective. By continuing to use the Extension after such updates, you agree to the revised Policy.
12. Contact Us
If you have any questions, concerns, or complaints about this Policy or our data practices, please contact us at:
- Email: [email protected]
- Mailing Address: Fireflow s.r.o., Lidická 700/19, Brno, 602 00, Czech Republic